FAQs

When can I expect my order to arrive?

This product is made to order and production can take up to 4-6 business weeks to complete. Once the product arrives to our facility it will be inspected, and prepared for shipping. You can expect the product to ship within 1-3 business days of arriving to our facility.

How does the jacket fit?

The jacket fits true to size. Please keep in mind that the body is 100% wool, the sleeves are faux leather, and the lining is polyester. These fabrics do not have any elasticity to allow for stretch. We suggest sizing up if you would like a more "oversized" look.

What shade of pink is the jacket?

It is a deep bumble gum pink. We have done our best to capture the jacket in different lightings to give the most accurate representation of the shade of pink that it is. We do not apply any filters to our videos or photos that would alter the color in any way. Please note that colors may appear different on your screen (such as on your phone, computer, or other digital device) compared to in-person viewing. This is due to various factors, including but not limited to differences in display settings, lighting conditions, and individual color perception. Therefore, we cannot guarantee that the colors you see on your screen will match the actual colors of the product or image. We strive to provide accurate representations of colors in our digital content, but please keep in mind that these variations are possible and should be taken into consideration when making purchasing decisions or assessing visual content.

What if it doesn't fit?

We understand that shopping online can be tricky since there is no option to try on. However, this product is made to order so all sales are finale. We strongly suggest reading the product description and reviewing the sizing chart before placing your order.

Why are all sales finale?

All sales are finale because this product is made to order. 

What if my order arrives damaged?

We inspect every piece to ensure it passes our quality control check prior to shipping. However, if for some reason the product arrives damaged due to shipping please contact us using the contact form for assistance.